Martyn de Jong conducted research on the question: "in which way can an implementation help to reduce the bustle at the blood test posts, and improve the process for patients?" He described the biography of his prototype Lab+, that aims to reduce this bustle.
He asked Kosmo to give his input as digital interaction design expert, which of course he did with pleasure.
The conclusion of the research is a.o. that is is possible indeed to develop such an app. Certainly in these corona-times it would be good if we can prevent many vulnarable people sitting closely together in a waiting room.